Through the guidance of social presence theory, this study sought to understand how instructors' affirming messages and social presence behaviors affect students' writing apprehension in online business communication courses. The data were consistent with two models, both of which indicate that instructor affirming messages indirectly affect…

Whether dealing with their native or a foreign language, both teachers and students have consistently found writing skills to be difficult to achieve. Students are concerned about initiating and structuring their thoughts, while teachers struggle to inspire their students to improve their writing capabilities. Hence, this experimental study…