The Net Promoter Score (NPS) has been widely used as a strong indicator of loyalty and growth in organizations. However, despite extensive use in various industries, its application in higher education has been limited. To address this gap, we explore the use of NPS in the identification and investigation of the characteristics as well as…

In this article, I examine how a sample of principals in Texas and West Virginia made sense of the learning experiences of kindergarteners and how such sensemaking appeared to affect them as instructional leaders. Examining these issues creates the opportunity to consider the types of support school leaders might need to address the changing…

The purpose of this study is to explore the parental factors that impact Hispanics' post-secondary education completion. This is an important social issue as prior literature has indicated that educated parents have a strong influence on their children's abilities, knowledge, and values. For this study, 20 in-depth, semi-structured interviews of…

Community colleges play an essential role in providing student-athletes with the opportunity to continue to pursue athletics and go to college. Community college student-athletes' experiences, specifically those of female student-athletes, are critical to examine. Female student-athletes have unique academic and social experiences that can…

This study explored the lived experiences of Black male mentees mentored by female staff in high school school-based mentoring (SBM) programs. Specifically, it identified how their relationship achieved the four components of relational-cultural theory to improve academic achievement and support graduation. According to TEA (2022b), Black students…

Entrepreneurship education (EE) is a hot topic and has gained the attention and interest of scholars in the United States and globally. Despite the growth of EE, scholars have been marginalizing the impact of EE at the community college level and there is a dearth of studies in this area (Liguori et al. 2019; Mars & Ginter 2012). Therefore, I…

Transitioning away from high school to postsecondary life can be a complicated process for any young person. This process can be made more difficult for students with disabilities if options are not put in place before they leave high school. This is where the transition process becomes an important development to help guide students with…

Students with disabilities are an increasing subpopulation in higher education. Recently, research has put an emphasis on students' voices to explore their academic learning experiences, as well as the learning strategies they use to overcome learning barriers. This study aimed to investigate the academic learning experiences of students with…

This article provides a counterstory to damaging, dominant narratives concerning migrant experiences and border crossings. Through counter-storytelling, I share Rey's lived experiences as a transfronterizx (transborder) student who crossed the United States--Mexico border daily to attend school and eventually, participate in school music. The…

College students endure heightened levels of stress, and Latino college students experience additional stressors associated with their ethnic and cultural status, which places them at an increased risk for maladjustment. Stress management psychoeducational groups can improve college student's coping. A total of 109 Latino college students…

This narrative inquiry focuses on the coaching and mentoring experiences of a Graduate Research Assistant (GRA) within an informal mentoring program in a College of Education at a Hispanic Serving Institution (HSI). The study examines the impact of mentoring and coaching on the GRA's professional development utilizing Yosso's Community Cultural…

Guided by the theoretical assumption that college life is a culturally situated, symbolic process of interaction between students and various others, this qualitative study attempts to explore how minority students' home culture, which is different from the dominant college culture, helps them make sense of their college experiences. The…

There is a need to fully understand why Hispanic students are not as successful as other cohorts of students are when completing college. In past research, the focus has been on persistence and retention, but understanding the need for connection and feelings of campus immersion have been absent. The research questions investigated the barriers…

Earning a bachelor's degree or work certificate can close social equity gaps and increase social mobility and economic stability in American society. Barriers exist to upward mobility for underrepresented groups (first-generation, low socioeconomic, African American, and Hispanic). Underrepresented students are falling below their peers in…

Field-based practicum experiences are essential in connecting classroom theory to the real world. In this mixed methods study, we analyzed principal candidates' perceptions of their summer residency practicum experiences via a self-assessment principal leadership competency instrument and virtual semi-structured interviews. We found that principal…