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Jason Triche; Tianxi Dong; Jacki Landon; Ezekiel Baied – Journal of Information Systems Education, 2024
The adoption of enterprise-wide systems like Customer Relationship Management (CRM) systems continues to grow globally. Due to the prevalence of CRM software in businesses and CRM's expected growth, Information Systems (IS) graduates will likely interact with a CRM system in their careers. However, learning enterprise systems like CRM is…
Descriptors: Business Administration Education, Experiential Learning, Business, Management Systems
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David R. Firth; Mason Derendinger; Jason Triche – Information Systems Education Journal, 2024
In this paper we describe a framework for teaching students when they should, or should not use generative AI such as ChatGPT. Generative AI has created a fundamental shift in how students can complete their class assignments, and other tasks such as building resumes and creating cover letters, and we believe it is imperative that we teach…
Descriptors: Cheating, Artificial Intelligence, Man Machine Systems, Natural Language Processing