As colleges and universities work to address unwelcoming campus climates for LGBTQ+ students, faculty, and staff, scholars must reflect on extant literature to propose future possibilities to address institutional inequities. This qualitative content analysis employs a critical queer framework to investigate how four leading student affairs…

This dissertation draws on Indigenous research paradigms including Critical Indigenous Research Methodology, the 4 Rs, and Indigenous Storywork to explore the ways Indigenous student affairs professionals (SAPs) navigate the university. Conversational interviews and talking circles were the primary methods for gathering Indigenous SAPs stories of…

Limited research exists relating to the development and initial implementation of new higher education policies during a crisis. The COVID-19 pandemic took the world by surprise, and higher education leaders found themselves adjusting traditional roles and services to help students and staff navigate the crisis. Multiple streams policy theory,…

A national survey of 350 student conduct administrators set out to determine the ways in which the changing nature of their profession affected their personal lives, professional work, and beliefs about the profession of college discipline. The Concerns About Litigation Survey for Student Conduct Professionals revealed significant differences in…

This article explores the mentoring networks for 34 mid-level Latinx/a/o student affairs administrators who aspire to senior leadership roles. Findings indicate that (a) most participants have entrepreneurial developmental networks; (b) participants with mentors gained career and psychosocial functions, including forms of community cultural…

Faculty members' experiences in partnering with student affairs practitioners to address campus sexual violence were investigated in this study. Findings indicate that due to the historic bifurcation of faculty and student affairs responsibility and differences in conceptualization of the issue of sexual violence, faculty members experience…

This study explored the Professional Quality of Life in behavioral intervention team members at community colleges through the subcategories of compassion satisfaction and compassion fatigue. Although major tragedies are rare at colleges and universities, the emotional toll that behavioral intervention team members experience through listening to…

Women of color who pursue careers in higher education administration face a double bind of navigating institutional barriers wrought by sexism and racism while simultaneously taking on the crucial work of mentoring, advocating, and caring for students of color. This multi-method study drew on organizational support theory (Eisenberger et al.,…

Increasing access for underrepresented cohorts to higher education has long been a priority internationally, and Australia is no exception. While universities offer a range of services in the areas of Equity, Career Development and Academic Advising (ECDAA) to support student success, there is little understanding of how these student-facing…

Drawing on interviews with 70 college peer socialization agents (PSAs) across 42 U.S.-based institutions of higher education, this study explores how PSAs create "underlives" (Goffman, 1961) in response to their roles and expectations for communicating institutional messages about diversity. Findings from this study illuminate the ways…

Researchers have discussed the crucial effect that information technology (IT) personnel have in a variety of industries. However, a knowledge gap exists in analyzing the effect that interactions between higher education IT personnel and their customers (learners, faculty, and staff) have on the ability to learn, teach, and achieve. The current…

Science students face specific challenges associated with their field of study. The purpose of this study was to assess science students' use of support services and programs, identify barriers to use and group differences, determine professors' and staff's familiarity with programs and solicit ideas from all participants about what programming…

Student conduct administrators are charged with crafting and enforcing an institution's code of conduct equitably for all students. Few administrators are in a position to disrupt or end a student's college career. Public institutions' administrators function as state actors and must uphold the student rights protected in the landmark 1961 Dixon…

Although the number of international students in Canadian colleges has been increasing rapidly, colleges' internationalization activities have received less attention than those of universities. This article examined how Canadian colleges discuss international students in their official internationalization strategy documents. Conducting critical…

This study examined whether there are statistically significant relationships between academic advisors' demographic characteristics, advising-related variables, institutional variables, organizational context variables, and burnout during the COVID-19 pandemic. We used a national sample of academic advisors' survey data collected from February to…