This qualitative study explored student affairs knowledge-sharing influences through Clark and Estes's (2008) knowledge, motivation, and organizational (KMO) influence framework. The study was conducted at a 4-year higher education institution involving a diverse group of participants. Data were collected through semi-structured interviews to…

This position paper reviews four intersecting trends impacting the burnout and turnover of clinical staff in counseling centers in the 2020s: ever expanding service demand, mismatched clinical models, the emergence of third party vendors, and uncompetitive salaries. The authors provide a framework and make recommendations for institutions to take…

Institutions must adequately support Latinx first-generation professionals if we are to make significant progress in our racial equity work. While in the Educational Leadership doctoral program (CANDEL) at the University of California, Davis, my personal and academic experiences led me to conduct qualitative research on the experiences of Latinx…

Student affairs practitioners in higher education have been leaving the field at an alarming rate (National Association of Student Personnel Administrators, 2022). As personnel working on the front lines in efforts related to student success and retention, early-career incumbents in these positions experiencing such high rates of attrition…

Approximately two-thirds of Latinx college students attend Hispanic Serving Institutions (HSIs). Despite the growing number of HSIs, these institutions often fail to result in better educational outcomes and success for Latinx students. As such, more research is needed to explore factors that may hinder HSIs in their ability to support Latinx…

Student affairs practitioner-scholarship has the potential to transform higher education and improve the lives of students; however, it is rarely cultivated on college campuses. Instead, many practitioner-scholars struggle with systemic barriers to their success, much of which can be linked to the influence of neoliberalism in higher education. In…

The purpose of this study is to examine Student Affairs Professionals' (SAPs') experiences with campus racial climate at predominantly white institutions (PWIs) including how SAPs make meaning of racialized incidents on campus. This study employed the multi-contextual model for diverse learning environments (MMDLE) and critical incident technique…

Twenty years ago, I began a project to learn about the professional and personal lives of 130 deans of women who were practicing in their careers between 1903 and 1922, and who laid the foundations of what is now called student affairs. The collective group shows both trends and diversity in the identities, professional lives, and personal choices…

The purpose of this paper is to explore tertiary student development in Trinidad and Tobago (T&T), with an emphasis on the intersections of two dimensions likely to be particularly relevant in a collectivist context like that of T&T: interpersonal and intrapersonal development. A multiple case study approach was used to emphasize the…

Vice Presidents of Student Affairs (VPSAs) lead in a context nuanced around race that conflicts with their duty to enact the student affairs profession's espoused values of social justice and inclusion. This paper summarizes findings from a critical qualitative case study conducted with 10 VPSAs from a diverse group of institutions located in the…

The experience of undergraduate students in American higher education is curated by student affairs and student services professionals. However, there is not a great deal of scholarship focusing on how these practitioners' leadership style impacts this experience. This study seeks to analyze how student affairs and student services directors'…

The goal of this qualitative case study was to determine what institutional processes and practices have been developed in relationship to mass shootings and gun violence, as well as how mass shootings in educational settings impact the way a campus responds and prepares a safety plan. Through speaking with threat assessment team members, student…

The unprecedented growth of universities in recent years has meant that there are more students with learning disabilities attending courses. Consequently, universities have had to adapt, improve and create new resources to ensure greater inclusivity. These resources, their design, and development are managed by inclusion support services, aiming…

Adjudication of allegations of student misconduct in campus living facilities is one of many responsibilities often held by residence hall staff. After receiving an incident report, these administrators may address concerns like roommate conflicts, fire safety, vandalism, and alcohol consumption with their residents in formal or informal meetings…

This multiple-case study sought to understand how senior student affairs officers engaged in crisis leadership and decision making during the COVID-19 pandemic's first year. Five themes emerged from the research: (a) influence of institutional structure and culture on decisions, (b) uniqueness of COVID crisis decision making, (c) engagement and…