This paper provides a perspective on learning in which training and situated learning complement each other in developing cabin crew competence. Traditionally, airlines have approached cabin crew training from a competency-based, behavioural perspective with limited engagement in the actual work context. This ethnographic study builds on…

Attraction effects arise when a comprehender erroneously retrieves a distractor instead of a target item during memory retrieval operations. In Korean, considerable processing difficulties occur in the agreement relation checking between a subject and an honorific-marked predicate when an intervening distractor carries a non-honorific feature. We…

In the airline business, cabin crew are the employees who have direct contact with passengers. They are in an occupational group that generally has to face many difficulties in the workplace. In addition to their responsibilities to ensure the safety of the flight, one particular issue that creates tremendous stress for cabin crew is when they…

Employee empowerment yields positive outcomes for employees, managers, and organizations. Yet, too many employees feel disempowered at work, and managers, while wanting to empower employees, often do not know how. Contributing to this state of affairs is the lack of published, high-fidelity exercises explicitly designed to instruct students on how…

Examining the hypermobility of many "elite" academic workers, this article situates mobility within the context of higher education and sustainability, decoloniality, and institutionalized expectations for academic travel. The mobility of HEI workers is described in relation to Anthropogenic climate change (ACC), which highlights the…

Interactive oral assessments demonstrate potential to develop graduate attributes such as critical thinking, professional communication and collaborative skills in students through authentic simulation of workplace scenarios. This study captured the design, delivery and evaluation of interactive oral assessments across three programmes --…