A college degree or credential is a crucial stepping-stone to the middle class, and American colleges and universities play an essential role in building a more prosperous, equitable country. However, too many colleges routinely and disproportionately enroll students who end up struggling to repay or, worse, default on their student debt. "A…

The objective of this review was to evaluate the results of Federal Student Aid's (FSA) process for suspending involuntary collection and refunding payments involuntarily collected on defaulted Department-held loans in response to the Coronavirus pandemic. The information presented in this report was obtained and analyzed through interviews,…

All students deserve to attend programs and institutions that meet high quality standards. But different program goals, investments of time, and eligibility criteria make it difficult to set specific standards that will apply equally well to all types of programs and institutions. This report sets out principles for developing an accountability…