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Xiaojun Xu; Guanghui Cheng – College & Research Libraries, 2024
The purpose of this study is to explore the realization of users' information rights (IRs) in the smart service of university libraries. Based on the LibQUAL model, principal component analysis (PCA) is used to measure the quality of smart services in university libraries. The contribution weight of various services to the realization of IRs is…
Descriptors: Foreign Countries, Research Libraries, Academic Libraries, Library Services
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Matthews, Amber – Education for Information, 2021
While contemporary revisionist narratives frame the public library as a benevolent and neutral community resource, it has existed for over two centuries and has a deeply shaded past. Particularly, public libraries played key roles in projects tied to the industrialist mission of states and the education of select social groups during key…
Descriptors: Race, Social Justice, Inclusion, Public Libraries
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Garnett, Johanna – New Review of Academic Librarianship, 2021
Academic libraries have been subjected to disruptive events throughout history. Academic literature primarily provides case study examples of incidents, guidance on developing an emergency management plan or advice on recovering or restoring items, particularly related to Special Collections, which require specific handling expertise.…
Descriptors: Academic Libraries, Resilience (Psychology), Emotional Intelligence, Staff Development