Millennials, those born between 1981 and 1996, constituted the largest demographic in the United States (U.S.) workforce in the early 2020s. The higher education industry noticed an increase in millennial-aged employee attrition, particularly during and after the peak of the COVID-19 pandemic. Through the semi-structured interviews of 22 current…

The objective of the study is to evaluate both direct and indirect relationships among organizational culture, attitude, intention, and adoption of the innovation culture in Malaysian ODL higher education institutions. The findings of this study are crucial for ODL institutions to maximize employee performance by adopting an innovation culture for…

This research uses poetry as a form of data to explore a sense of 'belonging' for staff working in higher education. Poetic content analysis was explored as a research method and using poetry in this way has allowed for a nuanced exploration of questions of belonging in the context of individual intersectional identities. Following an analysis of…

The number of mergers among higher education institutions in the United States has reached an unprecedented level. But unfortunately, the failure rates of these higher education institutions are no different. Increasing financial demands, population changes, and a deteriorating perception of postsecondary education are all contributing to the…

The author describes and analyzes the application of an Appreciative Inquiry initiative in a student success unit called University College, an academic unit with approximately 60 staff members. The article addresses the decision to adopt Appreciative Inquiry as part of the change process; the introduction of AI to the staff; the enactment of the…

This paper considers wellbeing in the context of those working in the further education (FE) sector in England and how this has been affected by the COVID pandemic. There has been a growth of research into the impact of the pandemic on the workforce in the higher education sector and some considerations for schools. However, research that examines…

This empirical study aims to examine and validate the factors influencing productivity among remote academic staff in Jordanian higher education institutions during the COVID-19 crisis, with a specific focus on the mediating role of employee engagement. A comprehensive conceptual framework is developed by integrating relevant studies on remote…

This study was conducted as a qualitative, single case study. This study obtained data from online Zoom interviews collected from semi-structured, open-ended interview questions. This study aims to examine what role servant leadership has in employee work performance in higher education institutions in West Virginia, from the lived experiences and…

Several leadership studies have linked e-leadership behaviours to individual, team, and organizational outcomes, but the magnitude of the link across settings and levels of analysis is still unclear. This association may be affected by various causes and mechanisms. Therefore, additional research is needed to determine how e-leadership behaviours…

While technological change in organizations is fast and eminent to most people, the adoption of Massive Open Online Courses, micro-credentials, and flexible and scalable online courses, appear to be comparatively slow in Higher Education in the Nordic countries. To explore this phenomenon, we completed 10 qualitative interviews at ten different…

The evolution and bureaucratic nature of higher education has created organizational structures and practices that contribute to experiences of inequality for university staff, an employee group scarcely researched. The purpose of this study was to investigate and document the workplace experiences in university staff governance members in the…

The purpose of this phenomenological study was to explore the lived work experiences of Title IX Investigators as they navigate their responsibilities amongst the continuous changes to Title IX policies and procedures. The lived work experiences of 12 Title IX investigators were collected through in-depth one-on-one interviews to provide knowledge…

Academic advisors in higher education serve as more than a resource for planning classes. These student affairs professionals also assist with success plans, identifying career paths, connecting students with relevant campus resources, and working through academic and personal concerns. Over time, the field of academic advising has transitioned…

Nonacademic staff in higher education, also known as support staff, is a necessary and under-researched workforce essential for the success of higher education institutions. The higher education needs emphasized by the COVID-19 pandemic, state budget cuts, and increasing levels of turnover from the nonacademic population highlight the need for a…

The purpose of this qualitative study was to explore the employee's negative perception of their leaders, managers, and administrators, which adversely affects the organizational culture at HBCUs in Metro Jackson, Mississippi. With the current business problem regarding the impact of employees' negative perceptions of their leaders, the study…