If assessment is about improving learning and facilitating better teaching through research and helping students learn what higher education purports to value, then the often-invisible institutional barriers that do not always embrace the ways in which classroom assessment can teach an institution about student learning within individual…

This narrative essay describes a basic writing instructor's engagement with student confusion in a hybrid Accelerated Learning Program (ALP) course. The story examines the ways confusion can mark sites of engagement for students and teachers and how ALP courses, in particular, might mediate effective (and ineffective) forms of confusion.