A number of previous studies have shown that the direction of rating scales may affect the distribution of responses. There is also considerable evidence that the cognitive process of answering a survey question differ by survey mode, which suggests that scale direction effects may interact with mode effects. The aim of this study was to explore…

There is abundant literature about interviewer effects on the survey process, but studies of interviewer training are quite limited. Previous research has produced mixed findings on how training affects interviewer performance. Trainings are often conducted in person despite the mixed findings. There has been no research that examines the use of…

Previous survey research has found that prompt interventions for speeding and straightlining were effective at reducing these undesirable response behaviors in web surveys. However, the effects of prompt interventions on data quality measures are mixed, and it is unclear how prompt interventions affect key survey estimates. We conducted an…

Although it has long been acknowledged that interviewers play a crucial role in the survey data collection process, there is little research concerning interviewer effects on how respondents perceive the interview. We investigate whether interviewer effects exist regarding how much respondents report having enjoyed the interview and whether these…

Telephone surveys face more and more criticism because of decreasing coverage and increasing costs, and the risk of producing socially desirable answers. Consequently, survey administrators consider switching their surveys to the web mode, although the web mode is more susceptible to item nonresponse. Still, we do not know whether this is true for…

The presentation of survey requests represents an easily modifiable feature of survey communications that can in some contexts affect response propensities. Here, we examine how two features: the framing of the participation request (informed by prospect theory) and the inclusion of targeted appeals based on demographic background (age or…

Advance translation is a method of source questionnaire development for multilingual survey projects to enhance translatability and (inter)cultural portability. The aim is to minimize translation issues in the final translation stage. I empirically tested the results of a previously conducted advance translation in a think-aloud study and analyzed…

We examine the use of publicly available voter rolls for household survey sampling as an alternative to household listings or field-based sampling methods. Using voter rolls for sampling can save most of the cost of constructing a sampling frame relative to a household listing, but there is limited evidence about their accuracy and completeness.…

Declining survey response rates concern researchers aiming to ensure study validity. This article tested the effectiveness of multiple pre-incentives on increasing survey response to the Millennium Cohort Study. Participants consisted of U.S. military service members and veterans, and were randomly assigned to receive a $2 bill, $5 gift card,…

To estimate the distribution of the number of acquaintances of the members of a society, the network scale-up method asks survey respondents about the number of people they know with features for which national statistics are available. While many features have been used for this purpose, first names have been suggested to produce particularly low…

To ensure the accuracy of self-reported data, it is important to reduce potential sources of bias such as the unwanted influence of prior questions on subsequent questions, the so-called item context effect. This article attempts to replicate the finding that evaluative subjective well-being was affected by a preceding item, a question about the…

Questionnaire designers are encouraged to write questions as complete sentences. In self-administered surveys, incomplete question stems may reduce visual clutter but may also increase burden when respondents need to scan the response options to fully complete the question. We experimentally examine the effects of three categories of incomplete…

Social network research often depends on the willingness of respondents to provide personal information about themselves and alters. Survey design strategies that increase willingness to share this information are necessary for social network research to be feasible, especially when name generators are used for sampling because rosters are…

We examine relationships between interviewers' nonverbal behaviors and adequate responding in face-to-face survey interviews. We videotaped professional interviewers administering face-to-face survey interviews and coded them for three interviewer nonverbal behaviors: smiling, nodding, and direct gaze. These nonverbal interviewer behaviors were…

Even though the proportion of individuals who are not equipped to participate in online surveys is constantly decreasing, many surveys face an under-representation of individuals who do not feel IT literate enough to participate. Using experimental data from a probability-based online panel, we study which recruitment survey mode strategy performs…