The Net Promoter Score (NPS) has been widely used as a strong indicator of loyalty and growth in organizations. However, despite extensive use in various industries, its application in higher education has been limited. To address this gap, we explore the use of NPS in the identification and investigation of the characteristics as well as…

The purpose of this quantitative predictive correlation research is to determine if and to what extent perceived principal leadership styles predict teacher job satisfaction for K-12 educators in an education association in a northeastern rural school district in North Carolina. Herzberg's Motivation-Hygiene and Maslow's Hierarchy of Needs…

Many Black educators and principals led the nation's schools in the early-to-mid-1900's, when American public education was racially segregated. Black male principals leading predominantly Black schools was commonplace before the United States Supreme Court's decision in "Brown v. Board of Education" that ruled that the practice of…

Many graduate public affairs programs offer both residential and online options for students. One of the challenges for multi-format programs is creating a sense of belonging among online students who may never set foot on campus. In 2017, the MPA program at the University of North Carolina at Chapel Hill developed an "immersion" course…

This research study focuses on evaluating the effectiveness of improvement efforts made for ENG 111 online courses at Brunswick Community College (BCC). The primary goal is to enhance student satisfaction, increase course completion rates, and improve course success rates. The study assesses the strategic redesign of ENG 111 courses and aims to…

Objective: To assess the COVID-19 pandemic's effects on college students' stress, life satisfaction, and college experiences and investigate sources of resilience. Participants: 1,042 students from 11 U.S. colleges and universities. Methods: Longitudinal study with surveys in winter 2018-2019 and fall 2021. Interviews with 54 survey respondents,…

The purpose of this explanatory, sequential mixed-methods (QUAN [right arrow] qual) study was to investigate undergraduates' attitudes toward mathematics and perceptions of a community of inquiry in the fully online (FO) mathematics learning environment. Specifically, the study aimed to learn more about relationships between undergraduates'…

This paper first seeks to identify cultural factors of faculty, staff, and students within Higher Education Intuitions (HEI) and then understand how those factors affect the individual as well as the overall larger population of all studied groups to create cultures of quality excellence. Secondary data collected from government databases was used…

Instructional coaching is a popular form of professional development for improving teacher instruction and student achievement. While there are numerous studies that have examined the impact of instructional coaching on student academic outcomes, very few studies have explored the influence of specific coaching models on student achievement.…

Our classrooms haven't kept pace with innovation. The Ford Model T represented breakthrough technology in its day--more than 100 years ago--but it wouldn't serve us well today. Likewise, our traditional classroom model from the same era doesn't work well for far too many students and teachers. In fact, as a result of this outdated model, it is…

This study used hierarchical linear modeling (HLM) to examine the relationship of student, teacher, school, and district-level variables on students' mathematics achievement as measured on the Grade 5 end of year assessment in North Carolina. Analyses indicated that there were statistically significant relationships between gains in student…

Despite the high prevalence of co-occurring autism spectrum disorders and mental health condition(s), there exist substantial barriers to mental health treatment for autistic individuals. These barriers are exacerbated by a lack of mental health provider training and self-efficacy in providing adapted services to autistic individuals. One method…

Problem-based learning is the latest name for a teaching philosophy that is as old as Ancient Greece. Whether you call it Socratic Inquiry, case-based teaching, problem-based learning, interactive group learning, or "flipped" learning, the essential concept is to encourage the student to collaborate in applying their gained knowledge to…

This study explored the year-long development of 159 (N = 159) novice K-2 teachers' self-efficacy for literacy instruction, within a literacy-specific induction initiative with sixteen high-need, predominantly rural school districts. Findings reveal novice teachers' self-efficacy for literacy instruction grew significantly throughout the year.…

The North Carolina Community College System (NCCCS) is quickly becoming the first choice for many Hmong students to gain an affordable, high-quality education. However, the Hmong population remains one of the few minority groups who are still first-generation and struggles to be college ready. This study used quantitative and qualitative…