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Download full textŠvábenský, Valdemar; Baker, Ryan S.; Zambrano, Andrés; Zou, Yishan; Slater, Stefan – International Educational Data Mining Society, 2023
Students who take an online course, such as a MOOC, use the course's discussion forum to ask questions or reach out to instructors when encountering an issue. However, reading and responding to students' questions is difficult to scale because of the time needed to consider each message. As a result, critical issues may be left unresolved, and…
Descriptors: Generalization, Computer Mediated Communication, MOOCs, State Universities
