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Almeida, Nora; Tidal, Junior – portal: Libraries and the Academy, 2022
This article describes a wayfinding study conducted in an urban, academic library to better understand the experiences of multilingual student populations. The study, which incorporated traditional user experience methods and video ethnography, exposed communication obstacles and spatial challenges encountered by students of English for speakers…
Descriptors: English (Second Language), Second Language Learning, Information Seeking, Library Skills