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Sasha M. Vanterpool – ProQuest LLC, 2021
The purpose of this explanatory case study was to learn how a designated veteran services office on a university campus supports student veterans preparing to transition into the civilian workforce after their college graduation. This study provided an in-depth understanding of the operations of a nationally recognized veteran services office by…
Descriptors: Career Readiness, Transitional Programs, Veterans Education, Student Personnel Services
Say, Brett H. – ProQuest LLC, 2019
Office and administrative support staff can be found throughout almost every work environment within higher education institutions. While inherently tied to the success of higher education programs, faculty, and students, the contributions of this small but important group of employees is often overlooked by higher education institutions and…
Descriptors: Public Colleges, Institutional Mission, Office Occupations, School Personnel
Bayat, Abdullah; Fataar, Aslam – Perspectives in Education, 2020
Popular conceptions of school administrative clerks and school secretaries imply that they have little agency because they are deemed as subordinate support staff. However, the literature across a range of fields suggests that these subordinates exercise agency. We set out in this article to explore the workings of subordinate agency. The article…
Descriptors: Office Occupations, School Personnel, Participation, Empowerment
Forrest, Colin; Goodall, Janet; Hill, Ron; James, Chris – Educational Management Administration & Leadership, 2018
In England, further education college and sixth form college governing bodies are required to appoint a clerk to administer and advise on governing procedure and practice. In this article we report research which aimed to understand and theorise about the role and the associated responsibilities. We analysed the relevant literatures, carried out a…
Descriptors: Foreign Countries, Governance, Adult Education, National Surveys
Hood, David C. – ProQuest LLC, 2017
As of late, regulation and increased scrutiny of Higher Education (HIED) has caused a shift in campus operations, and, correspondingly, in HIED chief executives' duties (Nelson, 2009). As a result of these demands, trends suggest that a new approach in supporting HIED executives now goes beyond that of a clerical staffer and instead demands a…
Descriptors: Higher Education, Administrator Role, Personality Traits, Leadership Qualities
Pozveh, Asghar Zamani; Karimi, Fariba – International Education Studies, 2016
The aim of the present study was to determine the relationship between organizational climate and the organizational silence of administrative staff in Education Department in Isfahan. The research method was descriptive and correlational-type method. The study population was administrative staff of Education Department in Isfahan during the…
Descriptors: Organizational Climate, Organizational Culture, Correlation, Questionnaires