Administrative assistants within the higher education system are a vital part of universities, including supporting students, faculty, and administrators. Although administrative assistants are essential to a college or university, they often lack recognition and salary support for their contributions. This applied qualitative study seeks to…

The COVID-19 pandemic has significantly impacted mental well-being, leading to increased stress, anxiety, and social isolation, particularly affecting students' self-confidence and academic performance. This study aims to establish the relationship between anxiety levels and student satisfaction with distance learning in taxation during the…

Training is a continuous process to improve the caliber of employees. The main objective of this study is to assess and investigate the impact of training on employees' performance in the technology focused academic institution. Methodology: This study used a quantitative approach and the cross-sectional survey was used to collect data from a…

Accountants should stay relevant to the business world, making Information Communication Technology (ICT) competencies essential, as highlighted by professional bodies and employers. For this reason, how and when ICT competencies can be integrated into the accountancy curriculum following the guidelines of Bloom's taxonomy was investigated. ICT…

Over the last 20 years, the UK Higher Education sector has experienced a significant change to its funding base with a shift away from government funding, to operating within a highly competitive marketised environment. This shift has impacted the governance and management structures within the sector, with universities encouraged to adopt a more…

English skills particularly in conversation are essential in workplace situations especially in the context of higher learning institutions. Little attention is being given to examining the needs of English communication skills and issues related to administrative support staff at their workplace particularly at public universities. A…

As of late, regulation and increased scrutiny of Higher Education (HIED) has caused a shift in campus operations, and, correspondingly, in HIED chief executives' duties (Nelson, 2009). As a result of these demands, trends suggest that a new approach in supporting HIED executives now goes beyond that of a clerical staffer and instead demands a…