The aim of this study is to analyze how undergraduate learners seek academic help online at a public university in the United States with Q methodology. Upon completion of the study, we identified three groups of help-seekers. The first group, informal and personal help-seekers, sought help from close friends or classmates to solve problems. The…

We report on a study focused on identifying how undergraduate students make use of the Internet as a source of help to solve their mathematical queries. In particular, with the help of monitoring software, we observe how a group of engineering students use the Internet to solve a mathematical task related to the concept of definite integral, and…