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Hogan, Sean; Conlin, Kristin – Public Services Quarterly, 2019
The University of Baltimore Library was recently renovated. Part of the design in the newly renovated space was having one single service point, that we call the Information Desk. This desk serves as the public facing portal for what was previously three public facing service points to services by three separate departments, Academic Success,…
Descriptors: Academic Libraries, Library Services, Library Personnel, Student Employment