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Schulze, Rebekah F.; Kenny, Maureen C. – NASPA - Student Affairs Administrators in Higher Education, 2023
When college students are in a mental health crisis, they often turn to a peer or a trusted faculty or staff member first. As the number of students struggling with mental health issues continues to rise, higher education professionals are called upon to do even more. "Basic Counseling Skills for Higher Education Professionals" equips…
Descriptors: Counseling Techniques, Counselor Training, College Faculty, Mental Health
Carbajal, Sharilyn – ProQuest LLC, 2023
Whether it be an environmental disaster, civil unrest, or a public health emergency, higher education leaders must be ready to address and respond to any crises threatening their institutions or university communities. The purpose of this study was to gain understanding regarding how university presidents and provosts respond and communicate…
Descriptors: Crisis Management, Crisis Intervention, Higher Education, College Presidents
Pierce, Dennis – Community College Journal, 2016
Planning ahead, practicing your response for various scenarios, being open and honest, showing empathy and respect for other peoples' perspectives and assuring stakeholders that you have the situation covered are the foundations of communicating successfully during a crisis, experts say. This article provides strategies for Community College…
Descriptors: Community Colleges, Two Year Colleges, Higher Education, Crisis Management