This paper provides a small-scale exploration of the evolvement of leadership roles in higher education academic units (AUs), namely Departments, Schools & Faculties. A literature review provides theoretical examples of the evolution of professional services (PS) staff. Changes in PS leadership roles are also explored alongside the emergence…

In this article we describe a long-term departmental change effort in one mathematics department. The change began with one instructor adopting the Extreme Apprenticeship instructional model. This modest shift served as the catalyst for a series of subsequent, systemic improvements. We believe that this innovation and the resultant change…