As data-informed decision-making continues to evolve across multiple disciplines in higher education institutions, and as the role of research administration continues to expand from proposal submissions, compliance, and managing research and development expenditures to a profession with an active partnership with investigators to support…

Wichita State University (WSU) began the SEM process in 2015 with a steering committee co-chaired by the university registrar and the chief data officer (CDO). Work leading up to and undertaken throughout that process and the implementation of the SEM plan it produced helped to form an extraordinary partnership between these two professionals.…

The state of California has the largest community college system in the United States with 1.8 million students from diverse backgrounds and 64% percent of students who are economically disadvantaged (California Community Colleges Chancellor's Office, 2022; Felix & Castro, 2018). California community colleges also experience inequitable…

Colleges have access to more data than ever before, and to unlock its full potential, the right culture, processes, and technologies are needed. Given the pressures now facing campuses, the demand for evidence-based approaches to strategy have intensified. As a result, more attention has been placed on the importance of the relationship between…

In this chapter, we walk the reader through a set of scenarios that administrators might face when using different types of data on campus. We also provide guiding questions to help institutional research professionals explore how to think about these scenarios with ethics in mind.

The depths of the impact of COVID-19 on nearly every aspect of our personal and professional lives was becoming painfully clear in May and June of 2020. While institutions of higher education had implemented crisis/emergency plans in the immediate onset of the pandemic, and largely extended those efforts into summer terms, the fall 2020 term…

Survey methodology is the dominant approach among universities in the United States for reporting employment outcomes for recent graduates. However, past studies have shown that survey methodology may yield upwardly biased results, which can result in overreporting of employment rates and salary outcomes. This case study describes the development…

As institutions seek to shift into more advanced analytics and data-based decision-support, many institutional research offices face the challenge of meeting the office's current demands while taking on more intricate and specialized work to support decision-making. Given the great need organizations have for information that supports real-time…

As federal guidelines have increased reporting demands on all sectors of education (United States Department of Education [USDOE], 2015) and state reporting requirements have expanded as legislatures call for performance-based funding (National Conference of State Legislatures, 2015), the need for institutional research offices has become the norm…

The increasing volume of information and the intense pace of its circulation are changing the ways universities access, use, analyze, and provide data. Many have championed the use of large-scale databases to track student admissions and retention, faculty productivity, student wellness, and other phenomena that shape our understandings of higher…

In this brief, Kaylan Baxter talks about the potentially transformative role of two connected units less commonly associated with racial justice: institutional research (IR) and institutional effectiveness (IE). Institutional research (IR) consists of a wide-ranging set of tasks conducted in support of the decision-making processes of various…

In this chapter, we explore the contexts within which institutional researchers must try to ensure the ethical use of data. We also identify challenges institutional research professionals can face when navigating college culture while trying to ensure the ethical use of data. Finally, we identify potential solutions for improving institutional…

The main purpose of institutional research (IR) is to provide objective, systematic, and thorough data that support an institution's enrollment goals, planning, policy formation, and decision making. Traditionally, institutions gathered data on their activities, students and staff, programs, management, and operations. University staff then…

Higher education institutions in the United States have collected and analyzed data for decades. From mandatory reporting for state and federal compliance to ad hoc reporting for internal and external stakeholders, there are myriad business purposes for which administrators, staff, and faculty routinely gather data. As more colleges and…

This article reports the results of a nationwide questionnaire survey of 1,104 Japanese higher education institutions conducted in late 2015 and early 2016. Its goal was to investigate the current status and issues related to the utilization and disclosure of educational information. A total of 248 institutions responded to the survey. Based on…