This article describes a wayfinding study conducted in an urban, academic library to better understand the experiences of multilingual student populations. The study, which incorporated traditional user experience methods and video ethnography, exposed communication obstacles and spatial challenges encountered by students of English for speakers…

Due to many factors, particularly developments in technology, LIS professionals need to continuously refresh and upgrade their knowledge and skills through participation in continuing professional development (CPD) activities. The objective of this pilot study was to understand LIS employees' perceptions, motivation, assessment, and preference for…

The article in question introduces research conducted by the Learning Development Team at the University of Leeds on the academic literacy skills development needs and expectations of taught postgraduate students, and the subsequent creation of an innovative new online resource, Step Up to Masters. As well as focusing on key topics highlighted by…

Like most of its peer institutions, the University of Nebraska-Lincoln Libraries faced the challenge of meeting the needs of a growing number of students taking online courses. The author, hired as the new Virtual Learning Librarian in January 2016, was charged with creating a new Virtual Learning Program. This tutorials-based program was first…

In 1986, Constance Mellon found that 75 to 85 percent of undergraduate students experienced library anxiety as well as shame about their anxiety. Fifteen years earlier, Helen Block Lewis began her groundbreaking research in shame theory. This paper explores the affective components of library anxiety using the pioneering research of Constance…