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Boccia, Mark – ProQuest LLC, 2016
This study investigated the construct of the learning organization in the restaurant industry. Descriptive accounts of learning were gleaned from face-to-face interviews, focus groups, observations, document analysis, and data from the Dimensions of the Learning Organization Questionnaire (DLOQ) from 52 participants employed in three US…
Descriptors: Dining Facilities, Interviews, Focus Groups, Case Studies