As studies repeatedly show the benefits of students participating in undergraduate research, off-campus research opportunities have become increasingly competitive. In order to provide our students with research experiences, students from Murray State University and Centre College engaged in a year-long cross-institutional undergraduate research…

Academic librarians have embraced tools such as e-mail or chat that allow them to deliver reference services virtually, but not many studies have advocated for using social networking sites (SNS) as a medium for answering user questions. Even as reference departments field fewer questions requiring in-depth resources or responses, librarians have…