Libraries continue to spearhead initiatives to incentivize instructors to adopt, adapt, and create open educational resources (OER). However, these programs often do not explicitly require educators to preserve the OER they create. Drawing on an analysis of semi-structured interviews with six experts, this article presents considerations for…

This study investigated 299 chat reference interactions from an academic library consortium for instances of teaching and compared these against other characteristics of the chat, such as question content, staff type, user status, user satisfaction, institutional affiliation, length, and shift busyness. Statistical analysis revealed that teaching…

This study aims to identify factors and behaviors associated with user dissatisfaction with a chat reference interaction to provide chat operators with suggestions of behaviors to avoid. The researchers examined 473 transcripts from an academic chat reference consortium from June to December 2016. Transcripts were coded for 13 behaviors that were…

Environmental educators exchange ideas in social networks, which may in turn impact their practices. This study uses social network analysis, surveys, correlation analysis and interviews to examine the relationship between network and practice change in three professional development programs. In the first program that used face-to-face…

Legal, privacy and ethical concerns impacted data sharing among post-secondary institutions in academic collaboration in Ontario. The legal/ethical environment was embodied by FIPPA (Freedom of Information and Protection of Privacy) legislation, Research Ethics Board protocols and Institutional Acts enacted by the provincial parliament.…

This ongoing case study reports on the research activities of the Canadian Environmental and Sustainability Education in Teacher Education (ESE-TE) Standing Committee. A history of the Standing Committee's research activities, a literature review comparing the Standing Committee's ESE-TE research with international approaches to ESE-TE research,…

The rapid adoption of online technologies to deliver postsecondary education amid the COVID-19 pandemic has highlighted the potential for online learning, as well as important equity gaps to be addressed. For over ten years, McMaster University has delivered graduate global health education through a blended-learning approach. In partnership with…

Student workers are a well-established component of academic library operations. Recently, their traditional role has expanded to include responsibilities that were previously assigned to librarians, including in-person and virtual reference support. This trend has raised concerns about service quality and highlighted the importance of adequate…

The WICHE Cooperative for Educational Technologies (WCET) has long been interested in multi-institutional consortia and systems that help their member institutions share resources with the goal of increasing the institutional capacity for technology-enhanced courses, programs, and student support services. WCET's Consortia Group has focused on the…