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Government Employees2
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Field Methods2
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Lewis, Taylor2
Gorsak, Mark1
Hess, Karl1
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The Effect of Alternative E-Mail Contact Timing Strategies on Response Rates in a Self-Administered Web Survey
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Lewis, Taylor; Hess, Karl – Field Methods, 2017
The Federal Employee Viewpoint Survey is an annual survey of over 800,000 permanently employed civilian personnel from 87 agencies. First administered in 2002, the web-based survey measures a broad range of employee perceptions, attitudes, and behaviors, serving as a valuable tool for human resources managers to determine which aspects of an…
Descriptors: Electronic Mail, Response Rates (Questionnaires), Online Surveys, Government Employees
An Automated Refusal Conversion Strategy for Web Surveys
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Lewis, Taylor; Gorsak, Mark; Yount, Naomi – Field Methods, 2019
This article presents results from an experiment conducted during the web-based 2017 Federal Employee Viewpoint Survey (FEVS) to evaluate an automated refusal conversion strategy whereby a sample of individuals was given the opportunity to opt out from the survey and stop receiving additional e-mail reminders. Before being added to the unsubscribe…
Descriptors: Online Surveys, Government Employees, Federal Government, Automation