To better understand, articulate, and improve the academic library's impact on online populations, this two-phase mixed-method study examines library communication with online students and faculty. In phase I, online focus group participants responded to vignettes illustrating library communication scenarios. Results from phase I informed the…

This case study provides insights into how one academic library scaled and structured its information literacy program for a rapidly growing online learning division. Particular attention is paid to strategies for reaching learners who bypass portions of the liberal studies requirements and techniques for designing information literacy modules…