Libraries are an interesting instance of the radical transformations that higher education is experiencing. The neoliberal turn that has led to the commodification of what scholars do--teach and create knowledge--has had a profound effect on the academic library. But the political economy of the transformed library is invisible to many if not most…

This study investigates librarians' satisfaction with general interdisciplinary databases for undergraduate research and explores possibilities for improving these databases. Results from a national survey suggest that librarians at a variety of institutions are relatively satisfied overall with the content and usability of general,…

The "twisted cyber spy" affair began in 2010, when Google was attacked by Chinese cyber-warriors charged with stealing Google's intellectual property, planting viruses in its computers, and hacking the accounts of Chinese human rights activists. In the ensuing international embroglio, the US mainstream press, corporate leaders, and White…

At least 18 colleges are scrambling to inform tens of thousands of students that they are at risk of having their identities stolen after SunGard, a leading software vendor, reported that a laptop owned by one of its consultants was stolen. The extent of the problem is still unknown, though many of the campuses that have been identified are in…

First offered to public libraries in 2004, downloadable audiobooks have grown by leaps and bounds. According to the Audio Publishers Association, their sales today account for 21% of the spoken-word audio market. It hasn't been easy, however. WMA. DRM. MP3. AAC. File extensions small on letters but very big on consequences for librarians,…

In March 2007, SirsiDynix notified its Horizon and classic Dynix customers that it would not be releasing Horizon 8.0 in favor of developing its Unicorn software. As vice president/president-elect of SirsiDynix's Horizon/Dynix user group, the author was one of the first ones to be notified of this abrupt change in company strategy. The news sent…

This article is the fourth in a series of articles published annually by "Computers in Libraries" surveying integrated library systems and services (ILSs). The purpose of the annual survey is to enable comparison of the ILSs that are available. ILS vendors are in constant pursuit of an ever-changing, consistently vague definition of what the…

Discovery tools are the next phase of library search systems. Illinois State University's Milner Library implemented EBSCO Discovery Service in August 2010. The authors conducted usability studies on the system in the fall of 2010. The aims of the study were twofold: first, to determine how Milner users set about using the system in order to…

The recent introduction of Google Scholar has renewed hope that someday a powerful research tool will bring continuing education literature more quickly, freely, and completely to one's computer. The authors suggest that using Google Scholar with other traditional search methods will narrow the research gap between what is discoverable and…

When the electronic resource management system (ERM) at Kansas State University Libraries suffered a horrible data loss, the "contract db" presented a challenge for the librarians responsible for electronic resources. It was a decent data repository, but it had no ability to manage the tangled process of licensing, acquiring, activating,…

The University of Wisconsin-La Crosse's Murphy Library provides access to approximately 200 subscription databases. As with many academic libraries, methods and tools for managing these resources were sorely needed. However, the budget has been cut repeatedly over the past few years--thus the possibility of purchasing a commercial electronic…

This article provides an overview of the basic characteristics of database, or eContent, license agreements, defines general licensing terms, maps the anatomy of an electronic resources subscription agreement, and discusses negotiating skills and techniques for library staff. (Contains a list of additional resources and a sample agreement.)

This paper presents a comparative evaluation of Google Scholar and 11 other bibliographic databases (Academic Search Elite, AgeLine, ArticleFirst, EconLit, GEOBASE, MEDLINE, PAIS International, POPLINE, Social Sciences Abstracts, Social Sciences Citation Index, and SocINDEX), focusing on search performance within the multidisciplinary field of…

Despite lower attendance than in the past and blustery, cold weather, the American Library Association's Midwinter Meeting in Denver in January offered lots of news from industry vendors and lots of opportunities to discuss important issues and trends. In this report, the author highlights some of the most important product announcements with a…

With virtual library services increasing, public services librarians may find themselves with questions such as: What instant messaging services (IM) are available? Which IM service would best suit my patrons' needs? Which IM service best suits my library's technology profile? This column describes the features and functionality of major instant…