Delivering bad news is an inevitable aspect of management. Teaching students to deliver bad news effectively and professionally can be successfully implemented into a course that addresses elements of managerial communication. In this article, we explain an experiential exercise that applies components of a three-phase model for delivering bad…

The employment of genre-based pedagogy and Task-Based Language Teaching in second language education is representative of a paradigmatic shift towards a focus on meaning-making. Despite this shift, second language acquisition (SLA) research continues to predominantly rely on complexity, accuracy, and fluency metrics to assess learner production…

Although audience plays an important role in all models of writing, there has been little research on how second language (L2) writers conceptualize and address their audience during the writing process. This study starts to address this research gap by examining when and how L2 learners consider their audience while writing in L2, as well as the…

As the future of the WPA Listserv (WPA-L) remains uncertain, this article reflects on the ways the WPA-L has functioned as an important site of disciplinary knowledge-making and emotion work for the field of composition studies. It examines the potential of the listserv format for democratizing participation in the enterprise of disciplinary…

This study examines the effect of enhanced input of lexical chunks on the performance of Arabic-speaking English learners' writings. Lexical chunks, containing their forms, meanings, and functions, stored and recovered as a single component in brains, may alleviate language processing problems and increase language proficiency. The research…

Grammarly's Tone Detector is included in the free version of the application and is available for major phone and computer program platforms. Its strength is in helping students compose pragmatically appropriate texts which could substantially increase their confidence and the feeling of autonomy. It accomplishes this by providing writers with…

While teaching written communication to international business school students in Korea, the author received an email from a student to lacked thoroughness and clarity. He decided to use the email as a learning opportunity for his students to rewrite it. He discovered that while the results were good, there was an inability to write in a register…

While many empirical studies demonstrate the effects of instruction on enhancing second language (L2) learners' pragmatic competence (Rose, 2005), few have attempted to gain an understanding of the quality of classroom life in addition to instructional efficacy. Drawing on the framework of Exploratory Practice (Allwright, 2005), the present study…

Lexical bundles are worthy of attention in both teaching and testing writing as they function as basic building blocks of discourse. This corpus-based study focuses on the rated writing responses to the email tasks in the Canadian English Language Proficiency Index Program® General test (CELPIP-General) and explores the extent to which lexical…

Many communication instructors make allowances for grammatical error in nonnative English speakers' writing, but do businesspeople do the same? We asked 169 businesspeople to comment on three versions of an email with different types of errors. We found that businesspeople do make allowances for errors made by nonnative English speakers,…

The purpose of this study was to explore, narratively, teachers' perceptions of self/identity as teachers, as writers, as teachers of writing, and how those perceptions shaped the instructional practices of teachers. Basing the study in research on writing theorists, identity, experience, and reflection, narrative inquiry in the tradition of…

The application of computer-assisted platforms in writing classes is a relatively new paradigm in education. The adoption of computers-assisted writing classes is gaining ground in many western and non western universities. Numerous issues can be addressed when conducting computer-assisted classes (CAC). However, a few studies conducted to assess…

As new communication technologies enter the classroom, teachers must attend to how digital platforms impact the interpersonal practices of teaching and learning. In this article, I study email exchanges with three of my students--Jorge, Adriana, and Jason--over the course of one year in an 11th-grade English class at River High School, a…

Much of the literature in the field of rhetoric and composition narrates the stories of writers and their writing as told by teachers, administrators, and researchers. In an effort to bring writers' voices to the forefront of these stories, this empirical study examines the types of questions and concerns writers have about writing as…

"Listen with your heart. But, remember listening with your heart sometimes means you cannot sleep at night because you are worried about your students" (Education majors' e-mail reflection following 7th week of service-learning tutoring). "I honestly feel like I'm making a difference in these students' lives. The most difficult…