This paper argues that medium for information access becomes central to library and information science. The author discusses the notion of medium, medium neutrality, and personalization and suggests that the dominating paradigm of providing fast, efficient, and neutral systems and services for retrieving information has sidetracked opportunities…

Universities are seeking to play a key role in the research and development process. An important element in the research process is the accessibility of information resources and services provided by libraries. Postgraduate students are key producers of research in universities, and an important element in their research process is the access to…

This dissertation analyzes the legal, social, technological, and cultural environment that gave rise to Google's library partnership program in order to propose an institutional corrective to Google's project to digitize cultural heritage. Interview research done with those actively involved with Google's project revealed the need for a history of…

Today's scholars face an outstanding array of choices when choosing search tools: Google Scholar, discipline-specific abstracts and index databases, library discovery tools, and more recently, Microsoft's re-launch of their academic search tool, now dubbed Microsoft Academic Search. What are these tools' strengths for the emerging needs of…

Web design is a necessarily iterative process. During the process, it can be difficult to balance the interests and focus of the library site experts and their novice users. It can also be easy to lose focus on the main goals of site use and become wrapped up in the process of design or coding or in the internal politics of site design. Just as…

This article examines how finding aids are structured and delivered, considering alternative approaches. It suggests that single-level displays, those that present a single component of a multilevel description to users at a time, have the potential to transform the delivery and display of collection information while improving the user…

Traditional online library catalogs do not tend to order search results by ranked relevance, and they can befuddle users with clunky interfaces. However, that's changing because of two technology trends. First, a growing number of universities are shelling out serious money for sophisticated software that makes exploring their collections more…

May 31, 2010, was Quit Facebook Day. But although only around 35,000 of the 500 million Facebook users pledged to quit Facebook on Memorial Day, there's a sense of unease stirring with the social network's strategy. Congress has called for Facebook to explain its stance on the collection and sharing of user information (see…

In a scant three years at ProQuest, Marty Kahn, CEO, has moved a company coming out of a financial morass back onto solid ground. He came on board after the purchase of ProQuest Information and Learning by the (mostly) privately owned Cambridge Information Group in late 2006 and the merger of ProQuest and CSA to form ProQuest CSA. (It's now just…

What do Google Maps and a library's Online Public Access Catalog (OPAC) have in common? Google Maps provides users with all the information they need for a trip in one place; users can get directions and find out what attractions, hotels, and restaurants are close by. Librarians must find the ultimate OPAC that will provide, in one place, all the…

There are many reasons to improve web links, starting with their design. The author tends to think about "design" on the web in terms of two things: (1) graphic/industrial design; and (2) human usability. A nice, clean URI (uniform resource identifier) that does not change, is readable to humans, is amenable to common web behaviors such as…

Do library catalogs compete with Google or is it the other way around? We know which came first but which will finish in the end? Only trained library professionals were considered qualified to develop reliable catalog records. However, with the increased sophistication of search engines, we are beginning to realize that a collaborative effort may…

Library professionals have always engaged with associations and communities to share experiences and information. Going back through the earliest times of the profession, librarians have interacted through conference meetings, professional publications, and a variety of other venues. These in-person and print-based interactions continue as…

The U.S. Geological Survey (USGS) Library, where the author serves as the digital services librarian, is increasingly challenged to make it easier for users to find information from many heterogeneous information sources. Information is scattered throughout different software applications (i.e., library catalog, federated search engine, link…

The purpose of this paper is to report the results of a quantitative analysis exploring the interaction and relationship between the online database and electronic journal collections at the J. N. Desmarais Library of Laurentian University. A very strong relationship exists between the number of searches and the size of the online database…