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The Mediating Role of Informal Learning on Work Engagement: Older Workers in the US Public Sector
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Uhunoma, Osaretin; Lim, Doo Hun; Kim, Woocheol – European Journal of Training and Development, 2021
Purpose: The purpose of this paper is to examine the mediating relationship between organizational culture, informal learning and work engagement of older workers in a public organizational setting. More specifically, this study aimed to investigate if informal learning is a pivotal component connecting an organizational-level factor (culture) to…
Descriptors: Informal Education, Workplace Learning, Work Attitudes, Job Performance
Examining the Relationship between Perceived Organizational Support, Transfer of Training and Service Quality in the Malaysian Public Sector
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Zumrah, Abdul Rahim – European Journal of Training and Development, 2015
Purpose: This study aims to investigate the relationships among perceived organizational support (POS), transfer of training outcomes to the workplace and service quality in the context of public sector organizations in Malaysia. Design/methodology/approach: The data for this study have been collected from three sources, the employees of public…
Descriptors: Foreign Countries, Public Sector, Employees, Supervisors
The Consequences of Transfer of Training for Service Quality and Job Satisfaction: An Empirical Study in the Malaysian Public Sector
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Zumrah, Abdul Rahim; Boyle, Stephen; Fein, Erich C. – International Journal of Training and Development, 2013
The significance of transfer of training to organizations has been acknowledged by many studies. However, the consequences of transfer of training, particularly for employees, have still not been adequately explored. The present study was conducted to address this gap. Specifically, it explores the relationship among transfer of training, service…
Descriptors: Foreign Countries, Transfer of Training, Job Satisfaction, Surveys
Performance Contracting as a Performance Management Tool in the Public Sector in Kenya: Lessons of learning
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Hope, Kempe Ronald, Sr. – Teaching Public Administration, 2013
The purpose of this article is to provide an assessment and analysis of public sector performance contracting as a performance management tool in Kenya. It aims to demonstrate that performance contracting remains a viable and important tool for improving public sector performance as a key element of the on-going public sector transformation…
Descriptors: Foreign Countries, Public Sector, Performance Contracts, Public Administration
Resistance to Information Technology in Public Procurement in Tanzania
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Nditi, Christopher – ProQuest LLC, 2010
Organizations have become more dependent on information technology (IT) in the 21st century. But IT implementation and use is resisted in certain sectors of Tanzania, particularly in government-run enterprises. The purpose of this study was to investigate the causes and consequences of resistance to IT development and implementation in the…
Descriptors: Job Performance, Program Effectiveness, Social Change, Information Technology
Holding Accountability to Account: How Scholarship and Experience in Other Fields Inform Exploration of Performance Incentives in Education. Working Paper 2008-04
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Rothstein, Richard – National Center on Performance Incentives, 2008
Accountability and performance incentive plans in education are compromised by goal distortion, gaming, and corruption. Education policy makers who design such plans have paid insufficient attention to similar experiences in other fields. This paper describes institutions in health care, job training and welfare administration, and in the private…
Descriptors: Accountability, Public Sector, Job Performance, Incentives