Not all pieces of information mentioned during an interaction are equally accessible in speakers' conversational memory. The current study sought to test whether 2 basic features of dialogue management (reference acceptance and reuse) affect reference recognition. Dyads of speakers were asked to discuss a route for an imaginary person, thus…

The aim of this methodological paper is to expound on and demonstrate the value of conversation-analytical research in the area of (informal) teacher learning. The author discusses some methodological issues in current research on interaction in teacher learning and holds a plea for conversation-analytical research on interactional processes in…

Objective: The authors quantitatively examined differences in psychiatric residents' and attending physicians' communication profiles and voice tones. Methods: Audiotaped recordings of 49 resident-patient and 35 attending-patient medication-management appointments at four ambulatory sites were analyzed with the Roter Interaction Analysis System…

This article describes how 2 classrooms of 4-year-old children incorporated popular media (cartoons, television shows, video games, movies, and music) into their conversations with peers during writing. The findings assert that (a) children naturally incorporate popular culture into their writing, (b) children include popular culture in their…

The purpose of the author's contribution to this colloquy was to spark conversation on the theoretical nature of communication processes and the evidentiary requirements for testing their relationship to group outcomes. Co-discussants have raised important issues concerning the philosophical basis of the socioegocentric model (SM) and dual-level…

An abundance of academic research has focused on identifying, explicating, operationalizing, and analyzing variables used to understand the dynamics of customer service. Despite this scholarly attention, applied researchers and the popular press have long reported consumers' dissatisfaction with the service received during their customer…

Research in home-school communication has incorporated little, to date, about participation by English as a second language (ESL) parents. This article examines the communication processes between recent Chinese immigrant parents and Canadian teachers at secondary school Parents' Nights. Drawing from observations of three annual Parents' Nights,…

This paper reviews the literature concerning differences in the linguistic style of girls/boys in everyday interactions, and presents empirical data from a study with Greek school children. Two age groups were studied, 6.5 years (N=100) and 9.5 years (N=100), respectively. Everyday life situations were presented, asking children to express what…

Bakhtin's language theories give educators a view into how people develop and communicate with language through dialogue. These conceptions can be applied to teaching in a variety of positive ways. The authors explore how teaching based on Bakhtinian concepts might function in the classroom, paying particular attention to the concepts of dialogue,…

This article describes a new construct for coding the social communicative performance of school-aged children as they interact with peers and teachers in the classroom. The Social Communication Coding System (SCCS) allows clinicians a way of describing how children actually spend their time during the school day by observing ongoing behaviors…

This study investigates cultural and communication medium effects on conversational argumentation in a decision-making context. Chinese and U.S. participants worked in pairs on two decision-making tasks via face-to-face (FtF) and instant messaging (IM). The analyses showed that Chinese participants tended to engage in potentially more complex…

Study aim: To evaluate verbal and non-verbal behaviour of teachers and pupils in elementary swimming education and their impact on pupils' achievements. Material and methods: A total of 77 swimming lessons were videorecorded and coded with the modified Cheffers' Adaptation of Flanders Interaction Analysis System (CAFIAS); 46 PE teachers, swimming…

This article examines the structure of topic movement within face-to-face postgraduate university seminar discussion forums through a conversation analytic approach. The analysis of 12 audio recordings of seminars showed that in spite of clear differences in the management style of sessions by seminar leaders there were important consistencies in…

Carolyn Anderson is a speech and language therapist who is currently working as a senior lecturer at the University of Strathclyde. In this article she provides an early account of her ongoing research into communication between teachers and pupils with severe and complex learning disabilities. Video recordings were made of teacher-pupil…

Conveying information to clients has a variety of purposes in professional-client interactions. It has a clear relationship to client access to participation in the decisions made about a presenting problem. Speech-language pathologists tend to assume they do this competently and to the advantage of their clients, but rarely has this assumption…