The aim of this study is to analyze how undergraduate learners seek academic help online at a public university in the United States with Q methodology. Upon completion of the study, we identified three groups of help-seekers. The first group, informal and personal help-seekers, sought help from close friends or classmates to solve problems. The…

We report on a study focused on identifying how undergraduate students make use of the Internet as a source of help to solve their mathematical queries. In particular, with the help of monitoring software, we observe how a group of engineering students use the Internet to solve a mathematical task related to the concept of definite integral, and…

Despite a large increase in the number of students enrolled in online courses, published research on student experiences in these environments is minimal. This article reports the narrative analysis of a series of interviews conducted with a female student at a brick-and-mortar school enrolled in a single virtual school course. Her narratives…

The Association Supporting Computer Users in Education (ASCUE) is a group of people interested in small college computing issues. It is a blend of people from all over the country who use computers in their teaching, academic support, and administrative support functions. ASCUE has a strong tradition of bringing its members together to pool their…