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Hogan, Sean; Conlin, Kristin – Public Services Quarterly, 2019
The University of Baltimore Library was recently renovated. Part of the design in the newly renovated space was having one single service point, that we call the Information Desk. This desk serves as the public facing portal for what was previously three public facing service points to services by three separate departments, Academic Success,…
Descriptors: Academic Libraries, Library Services, Library Personnel, Student Employment
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Magi, Trina – Knowledge Quest, 2015
School librarians regularly face difficult intellectual freedom questions. Is it a good idea to put grade- or reading-level labels on the outside of books or use labels to determine what students should read? Do children have First Amendment rights? The ALA "Intellectual Freedom Manual" provides answers and guidance. The…
Descriptors: Intellectual Freedom, Help Seeking, School Libraries, Librarians
Singer, Carol A. – ALA Editions, 2012
Whether a library's reference collection is large or small, it needs constant attention. Singer's book offers information and insight on best practices for reference collection management, no matter the size, and shows why managing without a plan is a recipe for clutter and confusion. In this very practical guide, reference librarians will learn:…
Descriptors: Reference Materials, Library Services, Fundamental Concepts, Reference Services