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Rachael Lindberg; Pavel Trofimovich – Canadian Journal of Applied Linguistics / Revue canadienne de linguistique appliquée, 2023
According to expectation violation theory, job applicants can be upgraded or downgraded during an interview when their accent does not match employers' speech expectations. Focusing on the employment of second language French job candidates in Québec, this study explored this issue dynamically in terms of how expectations may impact the trajectory…
Descriptors: French, Pronunciation, Second Language Learning, Service Occupations
Norrby, Catrin; Hajek, John – Multilingual Matters, 2011
This book brings together current research by leading international scholars on the often contentious nature of language policies and their practical outcomes in North America, Australia and Europe. It presents a range of perspectives from which to engage with a variety of pressing issues raised by multilingualism, multiculturalism, immigration,…
Descriptors: Language Maintenance, Service Occupations, Language Planning, Citizenship