NotesFAQContact Us
Collection
Advanced
Search Tips
Showing all 6 results Save | Export
Basic Counseling Skills for Higher Education Professionals: Identifying and Addressing Mental Health Concerns
Direct linkDirect link
Schulze, Rebekah F.; Kenny, Maureen C. – NASPA - Student Affairs Administrators in Higher Education, 2023
When college students are in a mental health crisis, they often turn to a peer or a trusted faculty or staff member first. As the number of students struggling with mental health issues continues to rise, higher education professionals are called upon to do even more. "Basic Counseling Skills for Higher Education Professionals" equips…
Descriptors: Counseling Techniques, Counselor Training, College Faculty, Mental Health
Crisis Response in Higher Education: Interpreting Leadership Communication
Direct linkDirect link
Carbajal, Sharilyn – ProQuest LLC, 2023
Whether it be an environmental disaster, civil unrest, or a public health emergency, higher education leaders must be ready to address and respond to any crises threatening their institutions or university communities. The purpose of this study was to gain understanding regarding how university presidents and provosts respond and communicate…
Descriptors: Crisis Management, Crisis Intervention, Higher Education, College Presidents
Managing a Crisis
Peer reviewed Peer reviewed
Direct linkDirect link
Pierce, Dennis – Community College Journal, 2016
Planning ahead, practicing your response for various scenarios, being open and honest, showing empathy and respect for other peoples' perspectives and assuring stakeholders that you have the situation covered are the foundations of communicating successfully during a crisis, experts say. This article provides strategies for Community College…
Descriptors: Community Colleges, Two Year Colleges, Higher Education, Crisis Management
Employees' Perceptions of Employers' Response after Workplace Injury
Direct linkDirect link
Patrick, Nancy S. – ProQuest LLC, 2010
The purpose of this study was to (a) explore the lived experiences of school district employees who have sustained on-the-job injuries with specific attention to employee perceptions of employer response after injury and (b) examine whether purposeful empathetic response from the employer after workplace injury was related to changes in employee…
Descriptors: Experimental Groups, Job Satisfaction, Injuries, Risk Management
Engaging Youth with the Power of Listening
Peer reviewed Peer reviewed
Direct linkDirect link
Schubert, Judith – Reclaiming Children and Youth: The Journal of Strength-based Interventions, 2007
Adults who are skilled in Empathic Listening are able to remove the barriers that often position elders and youth in opposing camps. The five components of Empathic Listening in the Nonviolent Crisis Intervention[R] program are highlighted.
Descriptors: Crisis Intervention, Crisis Management, Listening Skills, Peer Influence
Which Helper Behaviors and Intervention Styles Are Related to Better Short-Term Outcomes in Telephone Crisis Intervention? Results from a Silent Monitoring Study of Calls to the U.S. 1-800-SUICIDE Network
Peer reviewed Peer reviewed
Direct linkDirect link
Mishara, Brian L.; Chagnon, Francois; Daigle, Marc; Balan, Bogdan; Raymond, Sylvaine; Marcoux, Isabelle; Bardon, Cecile; Campbell, Julie K.; Berman, Alan – Suicide and Life-Threatening Behavior, 2007
A total of 2,611 calls to 14 helplines were monitored to observe helper behaviors and caller characteristics and changes during the calls. The relationship between intervention characteristics and call outcomes are reported for 1,431 crisis calls. Empathy and respect, as well as factor-analytically derived scales of supportive approach and good…
Descriptors: Crisis Intervention, Listening Skills, Suicide, Empathy