This paper identifies the key factors that contribute to the Open School in India students' satisfaction, considering student support elements at pre-entry, start up, learning, evaluation and certification and after certification phases. The study adapted Rekkedal and Eriksen's importance-satisfaction model to recognise areas that are important to…

This article describes the experiences of staff responsible for developing and delivering professional development (PD) in online teaching in three universities in the same Australian state. Each university draws on a similar pool of staff and students, and operates under the same government regulations, but has used different models of policy and…