Stakeholder engagement strategies have the potential for adverse education business outcomes. Education business leaders are concerned about the impact of ineffective stakeholder engagement strategies on digital transformation initiatives. Grounded in stakeholder theory, the purpose of this qualitative pragmatic inquiry was to identify and explore…

The entrepreneurship and higher education literatures suggest that universities cannot generate significant knowledge spillovers unless knowledge creation is followed by knowledge transformation and commercialization. Although several university business models have been proposed in the literature, extant studies assume that the elements required…

Purpose: Communication access is a human right, but many individuals with communication impairments face challenges accessing their environments. As part of a larger study investigating barriers and facilitators to communication access in the retail/service industry, the purpose of the present study was to investigate the experiences of people…

Over the past 20 years, universities have been faced with sustained change, driven by external factors. This has led to the evolution of the teaching and research mission and the creation and rise of the third mission. Such mission extension has led to the emergence of entrepreneurial universities which has seen a move from traditional research…

Data collection, use, leveraging, and sharing as a business practice and advantage has proliferated over the past decade. Along with this proliferation of data collection is the increase in regulatory activity which continues to morph exponentially around the globe. Adding to this complexity are the increasing business disruptions, productivity…

In 2019, the Business Roundtable changed its long-standing commitment to shareholder wealth maximization in favor of stakeholder capitalism. Business schools tend to teach the shareholder view in finance courses and the stakeholder view in business ethics courses. Given the increasing popularity of stakeholder capitalism, is it time for business…

This case is a narrative of the acquisition of HIRA, a healthcare IT startup, by Conversant, a large global consulting powerhouse from a few years back. The clash of two different company cultures, their conflicting business strategies, different IT infrastructures, and very different customer sets created significant challenges in their…

Within this paper, we take a micro level perspective to explore how ecosystem stakeholder motives have impacted value creation and value capture processes within the University Technology Transfer (UTT) business model over time. To achieve this, we adopt a longitudinal qualitative methodology comprising of case study evidence of two differing…

The National Education Policy 2020 (NEP 2020) is a comprehensive and ambitious plan to transform India's education system. However, its implementation has sparked debates among stakeholders, including students, teachers, and experts. This paper evaluates the promise and pitfalls of NEP 2020 based on the perspectives of these stakeholders. This…

During the last decades, there has been increasing interest in the role of the university as a key stakeholder and agent in innovation and regional development. In the face of new technologies, especially growing digitalisation and new societal and economic challenges, this paper proposes to reconsider the role of the university in the innovation…

Purpose: This study examined the economic and social impact of Malaysian universities on their communities from stakeholders' perspectives. It analysed whether university stakeholders' spending, human capital (HC) and knowledge exploration (KE) will impact aggregate income (AI), quality of life (QOL) and business growth (BG) in surrounding…

Since the UN Decade of Education for Sustainable Development (ESD), far-reaching efforts have been made to implement ESD worldwide. While ESD seems increasingly to be diffused as a social innovation related to environmental education, we still know little about how the concept is implemented through social relations and what role trust plays in…

The purpose of this case study was to examine the success factors of a leadership development program using action learning for self-governance members in the city of Bucheon in Korea, as well as the distinctive features of action learning for community development in comparison with action learning for business. To that end, we conducted 22…

This dissertation examines how firms strategically respond to failures and the role of stakeholders in these responses. I propose that learning from stakeholder cues results in substantive behavioral changes which not only exceed stakeholders' immediate expectations but also enable firms to avoid failures. Such failure-learning is contingent on…

University-Industry Collaboration (UIC) has been identified as an essential item on Malaysia's agenda for transforming itself into knowledge and innovation-based economy. However, despite the efforts, most initiatives have had limited results. This paper reports on an explorative study that sought to understand the contemporary realities of UIC in…