Objectives: During the early COVID-19 pandemic, college students had to switch to an online learning and online communication environment facing the chances of information overload, misinformation or conflicting information about COVID-19. This study aims to assess the communication needs that have arisen among college students to shed light on…

Misunderstandings about how the academic world operates are common among international students. This research investigated international students' understandings of academic regulations. Qualitative content analysis of 3,438 email messages indicate international students used a constellation of arguments to make academic requests/complaints to…

Limited literacy has a large impact on the U.S. population; about half of adults lack sufficient literacy proficiency. However, not all populations are impacted equally, as there is a significant comorbidity between low literacy and mental illness. The authors have found that smartphones can offer mental health patients with low literacy numerous…

College outreach efforts are sometimes received as nuisances, or worse, as maddening spam and junk email. New digital technologies and data-driven targeting innovations are reducing the amount of paper materials distributed, yet they are not reducing the oversaturation experienced by many prospective students. Colleges use Search and Encoura to…

South African universities' use of digital technologies in learning has increased in recent years. Given that social exposure, the context and pedagogic uses of technology influence learning expectations and learner involvement, it is important to understand students' experiences of the use of different technological tools. This article employs…

The purpose of this guide is to help college administrators and staff members implement the following two interventions designed to increase summer enrollment rates at their schools: (1) An informational campaign of personalized student communications using email and mail and informed by behavioral science. The campaign simplifies academic,…

This study examined the preferences of high school seniors (N = 2901) for receiving college and career information, an area not well-studied previously. Key findings are: Parents and peers are rated to be very helpful sources of college and career information; school counselors are a helpful source of information for first-generation and…

The Arkansas Department of Education partnered with the Regional Educational Laboratory Southwest to study the feasibility and effectiveness of using brief email and text message communications to increase the number of parent and guardian visits to the Reading Initiative for Student Excellence (R.I.S.E.) state literacy website. In November 2021…

This study snapshot highlights key findings from a study that examined the feasibility and effectiveness of using brief email and text message communications to increase the number of parent and guardian visits to the Reading Initiative for Student Excellence (R.I.S.E.) state literacy website. In November 2021 the department sent test messages to…

The full study to these appendixes examined the feasibility and effectiveness of using brief email and text message communications to increase the number of parent and guardian visits to the Reading Initiative for Student Excellence (R.I.S.E.) state literacy website. This document presents the following four appendixes that accompany the study:…

High school students nationwide spent the whole academic year fully online or in and out of a cobbled together hybrid format. While these students are digital naturals, they were asked to do even more online and lost opportunities to engage traditional in-person milestones like prom, graduation, and college visits. After a year of "Zooming it…

This study aimed to identify the degree of usage by Kuwait University (KU) faculty members of the academic support information and communication technology (ICT) tools, services, systems, and resources provided by KU. The study comprised an exploratory descriptive research design, using a survey questionnaire technique. A total of 304 faculty…

The purpose of this study is to examine the impact of information placement within the confines of the online classroom architecture. Also reviewed was the impact of other variables such as course design, teaching presence and student patterns in looking for information. The sample population included students from a major online university in…

The "2018 E-Expectations Trend Report" provides institutions with insights from high school juniors and seniors so institutions can engage and inform them wherever they interact with an institution online. This report answers key questions such as: (1) How do students rank admissions resources institutions provide, from most valuable to…

Background: Single session email consultations in web-based parenting support may be used for a variety of reasons. Parents may be looking for information on developmental needs of children, for suggestions to improve their parenting skills, or for referrals to helpful resources. The way the practitioner meets the needs of parents, choosing a…