Who we are and what we like are increasingly known pieces of information. This data, collected in aggregate and individually, is used to target marketing efforts ranging from the coupons on the grocery receipt to the online ads people see to the promotional offers sent in the mail. Even when marketing is not personally targeted, general…

In a world ruled by digital communications, it can seem like there are almost as many methods, tools, and platforms to communicate with internal audiences as there are opinions and perspectives on how to do it effectively. Organizations of various sizes are struggling with how to reach their audiences' divided attention, and higher education…

Since its launch in 2006, the social media tool Twitter has grown from a "wait-and-see" communications site to a mainstream media darling. Last year was the tipping point for this site, which is as easy to use as it is to confuse. As its popularity has grown, there has been a shift in the way Twitter is used. Early Twitter adopters would follow…