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Mulac, Carolyn M. – ALA Editions, 2012
The all-in-one "Reference reference" you've been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of…
Descriptors: Encyclopedias, Directories, Dictionaries, Reference Services
Murphy, Sarah Anne – ALA Editions, 2011
Library users' evolving information needs and their choice of search methods have changed reference work profoundly. Today's reference librarian must work in a whole new way--not only service-focused and businesslike, but even entrepreneurial. Murphy innovatively rethinks the philosophy behind current library reference services in this…
Descriptors: Information Needs, Search Engines, Reference Services, Librarians
Singer, Carol A. – ALA Editions, 2012
Whether a library's reference collection is large or small, it needs constant attention. Singer's book offers information and insight on best practices for reference collection management, no matter the size, and shows why managing without a plan is a recipe for clutter and confusion. In this very practical guide, reference librarians will learn:…
Descriptors: Reference Materials, Library Services, Fundamental Concepts, Reference Services
Kane, Laura Townsend, Ed. – ALA Editions, 2011
Thanks in part to technology, the boundaries of library positions are dissolving. It is no longer practical to discuss the profession in terms of traditional library types, and in today's library, the relationship between librarians and technology is stronger than ever. In this informative volume, veteran author Laura Townsend Kane interviews…
Descriptors: Librarians, Information Technology, Engineering, Computer Science
Smallwood, Carol, Ed. – ALA Editions, 2011
There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? "Library Management Tips that Work" does exactly that, addressing dozens of such issues facing library managers, including: (1)…
Descriptors: Library Administration, Time Management, Guides, Personnel Management