The need for strategic planning of the internationalization process in universities is inevitable. The key stakeholders in higher education institutions (HEIs) are expected to be involved in the strategy-making process. It is argued that international office professionals (IPs) are one of these key stakeholders and need to be part of strategy…

In the literature, there has been a focus on the effectiveness of larger sized electronic brainstorming groups; however, mechanisms for its effectiveness still remain open to question and some methodological concerns (e.g., the evaluation of ideas and the typing speed, and the use of different formats) continue to be important problems. To…

To be effective in higher education, text messaging must be effectively integrated into both the student and staff experience. These user groups provided input into the design of StudyLink, an email to text message service. A small-scale trial was conducted over a period of two academic terms to investigate the feasibility of using this system in…