This paper analyzes how knowledge is reproduced as "universal" in contemporary higher education and how this production of universality influences the application of knowledge. Using a case study of clinical psychology, it describes the results of over two years of ethnographic fieldwork in a university and professional settings in…

Emotional intelligence (EI) has been an emerging topic for psychological, educational, and management researchers and consultants in recent years. However, existing literature has concentrated on demonstrating the effects of EI on either the mental health or on job outcomes such as job attitudes and performance. There is relatively little…