This book explores Learning Analytics (LA) programmes and practices in Malaysia as well as looking at the underlying forces, dilemmas and policy challenges for quality assurance in higher education institutions (HEIs). This chapters provide a comprehensive discussion of trends in academic quality assurance in higher education. It articulates a…

In today's rapidly changing job market, digital competence is quickly becoming a requirement for employability. This has put pressure on the next generation, particularly digital natives, to be well-equipped to deal with the turbulence of technology. This paper aims to compare youth's pre-course and post-course digital competency levels and…

When the COVID-19 pandemic started in 2019, it affected all industries and businesses around the globe including education institutions. All schools and universities required closures to avoid the widespread of the virus, therefore the mechanism to continue teaching and learning was transformed into online method, known as Online Distance Learning…

Elearning provides enormous opportunities for working nurses to further their studies and to enhance their professional development. The purpose of this study was to identify the elearning success factors in elearning nursing undergraduate programs in Malaysia. The conceptual framework for this study is based on DeLone and McLean's Information…

Purpose: Collaborative learning has been increasingly recognized as an effective approach to promote students' success in higher education. To better understand the factors that contribute to successful collaborative learning, this study applied the Biggs' presage-process-product (3P) general model of learning to investigate the role of teaching…

The key purpose of this study is to analyse the impact of legitimacy, public services, and democracy on the quality of education in the selected Asian economies like India, Pakistan, Malaysia, Indonesia, Afghanistan, China, Nepal, Bangladesh, Turkey, and Saudi Arabia. The data was collected from various sources like world bank, word economic…

Purpose: The purpose of this paper is to develop a hierarchical model to rank the challenges faced by the private Malaysian higher education institutions (HEIs) in the provision of quality education and subsequently their corresponding critical success factors (CSFs) to address those challenges. Design/methodology/approach: A sequential mix method…

Due to global attention on student employability, employers are expected to be involved in institutional governance in higher education and quality assurance (QA). Due to the difficulties in recruiting motivated employers to participate in external QA governance and process, this has become a challenging issue in many Asian nations. The paper aims…

This paper uncovers School Inspection as the central measure of quality improvement of education in Malaysia. Undeniably, the Malaysian Education Blueprint 2013-2025 has posed greater demand for quality assurance and monitoring as well as organizational efficiency and accountability. Consequently, the Malaysian Inspectorate of Schools and Quality…

Purpose: The present study explores a tricomponent attitude model for "forced" online learning applied in the post-COVID era following the online learning transition. The study aims to provide a reference for future practitioners in the event a similar crisis results in the mandatory transition towards this study mode again. Methodology:…

This quantitative study examines the effects of internationalization practices on university quality service and students' loyalty as perceived by international students in Malaysian public universities. A total of 1,575 international students from 10 different public universities in Malaysia and from different home countries participated in this…

Educational tourism has gained popularity worldwide due to the emergence of the knowledge economy that has increased the global demand for tertiary education. Therefore, the trend has inspired this study to examine the factors affecting international students' destination loyalty to revisit and recommend Malaysian higher educational institutions…

This paper presents a narrative review of arguments made by researchers regarding the applicability of western and Japanese quality management systems by non-profit Islamic institutions. This review approach was employed after undertaking a literature search for selected articles based on the inclusion and exclusion criteria. The focus of…

Elearning has become an important and ubiquitous instructional tool across a broad range of programs in institutions of higher education. This is evident today in nursing education where elearning in a blended approach provides both enormous and flexible opportunities for working nurses to further their education and to engage in continuous…

Purpose: This study investigates the antecedents of student loyalty towards universities. This study offers new insights into postgraduate loyalty in the context of the Malaysian higher education industry. Design/methodology/approach: Partial least squares structural equation modelling is used to analyse data obtained from a survey of 231…