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Peer reviewed
Direct linkSimosi, Maria – International Journal of Training and Development, 2012
This paper aims to examine the combined effects of self-efficacy and organizational culture on employees' transfer of knowledge/skills acquired through training. The questionnaires were distributed to 252 newly hired employees working in a service organization in Greece. Each of the independent variables examined added incrementally to the…
Descriptors: Foreign Countries, Organizational Culture, Self Efficacy, Transfer of Training
Download full textPsychogios, Alexandros G.; Priporas, Constantinos-Vasilios – Qualitative Report, 2007
This study addresses managers' awareness and familiarity with Total Quality Management (TQM). Eighteen (18) semi-structured, in-depth interviews were conducted with managers working in a variety of service organizations in Greece. The major argument of the study is that although the acronym TQM and some of its concepts and practices are known by a…
Descriptors: Total Quality Management, Administrators, Administrator Attitudes, Familiarity
Dimitriades, Zoe S. – Journal of European Industrial Training, 2007
Purpose: The purpose of this research is to investigate the relative importance of personal-demographic and positional factors in predicting emotional intelligence (EI) among service workers in the Greek context. Design/methodology/approach: The study involved administering Schutte et al.'s SREIT test to employees engaged in retailing, insurance,…
Descriptors: Demography, Employment Level, Predictor Variables, Emotional Intelligence
