This quantitative study investigated e-mail responsiveness by community colleges in the nine mega-states to an inquiry from a prospective student. Noel-Levitz (2006b) reported that prospective students want to receive an e-mail with information about an institution prior to applying for admission. Specifically, high school juniors and seniors want…

Pen pal exchanges have been used for years to promote cross-cultural communication. In educational settings, pen pal projects have served additional purposes. One is providing English language learners (ELLs) with a safe but realistic context in which language skills can be practiced and learner motivation increased. This study investigates the…

The purpose of this qualitative study using a phenomenological approach was to identify and examine factors influencing the retention rate of special education teachers in rural and urban schools in middle Georgia. Provided in this study are factors that are related to retention in special education teachers. Semistructured interviews were used to…

One issue that public librarians must consider when planning Web site design is accessibility for patrons with disabilities. This article reports a study of Web site accessibility of public libraries in Georgia. The focus of the report is whether public libraries use accessible guidelines and standards in making their Web sites accessible. An…

As a founder of the University Leadership Initiative, an advocacy group for undocumented students in Texas, Julieta Garibay sorts through the numerous e-mails her organization receives daily. Before the economic downturn, most of the e-mails were from students in the state. Now, because Texas is a rare exception in allowing undocumented college…

This study explored the benefits and limitations of mentoring relationships between pre-service and practicing K-12 teachers. Thirteen pre-service education students at a university in the southeastern United States and 17 practicing teachers from four states participated. The student participants were in their senior year in a teacher education…