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Influence of ChatGPT in Professional Communication -- Moderating Role of Perceived Innovativeness
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Smriti Mathur; Vandana Anand; Durgansh Sharma; Sushant Kr. Vishnoi – International Journal of Information and Learning Technology, 2025
Purpose: ChatGPT, a cutting-edge language model, stands as an unparalleled, unmatched conversational ally, showcasing novel versatility and intelligence in its responses. This research delves into the incorporation of ChatGPT, a powerful generative AI tool, into professional communication. This study utilizes the information system success model…
Descriptors: Artificial Intelligence, Computer Software, Synchronous Communication, Influence of Technology