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| Behavioral Objectives | 1 |
| Dining Facilities | 1 |
| Employees | 1 |
| Feedback | 1 |
| Improvement | 1 |
| Intervention | 1 |
| Job Performance | 1 |
| Program Effectiveness | 1 |
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| Journal of Applied Behavior… | 1 |
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| Rodriguez, Manuel | 1 |
| Therrien, Kelly | 1 |
| Wilder, David A. | 1 |
| Wine, Byron | 1 |
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Direct linkTherrien, Kelly; Wilder, David A.; Rodriguez, Manuel; Wine, Byron – Journal of Applied Behavior Analysis, 2005
We examined customer greeting by employees at one location of a sandwich restaurant chain. First, a preintervention analysis was conducted to determine the conditions under which greeting a customer within 3 s of his or her entry into the restaurant did and did not occur. Results suggested that an appropriate customer greeting was most likely to…
Descriptors: Intervention, Dining Facilities, Improvement, Employees
