Different Approaches to the Reference Interview.

White, Marilyn Domas

Notes FAQ Contact Us

Back to results

Peer reviewed

ERIC Number: EJ407223

Record Type: Journal

Publication Date: 1989

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: N/A

EISSN: N/A

Different Approaches to the Reference Interview.

White, Marilyn Domas

Reference Librarian, n25-26 p631-46 1989

Develops two models of reference interview behavior: the Needs-Oriented Model and the Question-Oriented Model. The models are tested by reanalysis of data from a 1978 dissertation on interviews in the public library setting. Results show the appropriateness of the models and indicate that the question-oriented interview was more prevalent. (eight references) (MES)

Descriptors: Data Analysis, Doctoral Dissertations, Higher Education, Interviews, Library Services, Models, Public Libraries, Reference Services, Tables (Data)

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A