Develops a conceptual base for analyzing the literature on interviewing for its usefulness to the reference interview. Four holistic dimensions of the reference interview are identified and discussed in relation to interviewer decisions and other factors not directly controlled by the librarian. There are 18 references. (Author/RAA)

Develops model of the reference interview which explicitly incorporates human information processing, particularly schema ideas presented by Marvin Minsky and other theorists in cognitive processing and artificial intelligence. Questions are raised concerning use of content analysis of transcribed verbal protocols as methodology for studying…

Using simulated reference questions and a search exercise in a standardized list of subject headings, this test assesses several major skills of reference librarians: question analysis, selection of appropriate source, actual use of the source, and selection of appropriate subject terms. It also provides a means of determining the attitudes of…

Reports on research to determine the cognitive style of reference librarians on the field dependence/field independence dimension and to relate cognitive style to personal and professional variables such as role perception, library affiliation, and undergraduate major. Included are two figures, one data table, and a reference list. (Author/JL)